Managing Change

Managing Change

Mastery of the change principles, processes, behaviors and skills necessary to effectively identify, deal with, influence and initiate change, and manage and support others through it.

Learning and Application:
• Understand and apply the principles and stages of change.
• Understand and learn to deal with positive and negative change forces.
• Understand and learn to use change as an opportunity to advance business objectives.
• Understand the conditions of disorder, chaos and ambiguity and how to maintain positive direction and support.
• Be able to competently apply the behaviors and skills of managing change.

Outcomes:
• Highly skilled change agents.
• Effective enactment of change.
• Positive direction in an increasingly turbulent environment.
• Willingness and capability to initiate change to advance the business.

Skills & Behaviors:
• Identifying and understanding change
• Confronting change
• Managing change
• Initiating change
• Dealing with interference and resistance
• Identifying, understanding and confronting disorder
• Identifying, understanding and managing chaos
• Identifying, understanding and managing ambiguity
• Leading in chaotic and ambiguous conditions