GE is Getting “Fivefold Productivity Increases”
So Can You!
“At its core, the approach depends on continuous dialogue and shared accountability. Rather than a formal, once-a-year review, managers and their direct reports hold regular, informal ‘touchpoints’ where they set or update priorities that are based on customer needs. Development is forward looking and ongoing; managers coach rather than critique; suggestions can come from anyone in an employee’s network.”
Communications skills and coaching skills are at the heart of what is slowing becoming a “ditch the formal performance review” revolution. We all know formal reviews are time consuming and meaningless for the most part; not to mention expensive in terms of time. Large and small companies are gaining more ground in terms of improved performance overall by leveraging management and project relationships and relying less and less on formal, cumbersome process and expensive technologies.
And results of this change are showing up within months not years.